Meyers House of Sweets ships via UPS which delivers in approximately 1-4 business days after shipment.
Please be advised that products are typically shipped within 3 days of receiving orders. Because many of our products are made on demand, orders are often processed as soon as products are manufactured. We do not warehouse or store any of our products and appreciate your understanding and patience in this matter.
When shipping hollow items, there is always a chance that it may break. We take every effort to minimize those chances but unfortunately, we can not be responsible for broken items. It is always best to ship solid items.
During summer months, all chocolates shipped will incur a $5.00 fee for cold packs. Please note that these cold packs are included to minimize melting and only keep cool for approximately 24 hours. As soon as chocolates are delivered to their final destination, please bring them in to a cool environment. The cold packs will not keep candy cool if packages are left outside for excessive periods of time. Meyers House of Sweets is not held responsible for chocolate that melts during shipping, customers shipping delicate items, such as chocolates, do so at their own risk.
Please be sure that all information provided regarding “ship to” addresses are 100% correct. Meyers House of Sweets reserves the right to charge the customer an additional $5.00 for incorrect addresses provided. Please check that street numbers, names, zip codes, and even street endings, ie.,”Circle”, “Lane”, “Street” are correct. Meyers House of Sweets is not responsible for shipments returned to sender because of invalid address. If a shipment is returned for the aforementioned reason, the customer will be notified. Shipments will be resent to the corrected address after the customer is charged again for shipping.
If a product is damaged by UPS, please call (201) 848-8200, or contact us at email@example.com. Again, hollow items do not fall under this category, as hollow items are extremely fragile and we can not be responsible.